Northwood Bolton on Deansgate offers the perfect "let and forget" solution which many landlords in the Bolton area have already opted for.

The firm's property management schemes range from a simple "tenant find" to "rent collection" and '"fully managed' service to the highly popular guaranteed rental income scheme which offers hassle-free property management while guaranteeing the rent even if the property is empty.

The right choice of letting option depends on the level of responsibility, risk, time and energy a landlord wants to invest, and the Northwood team is always on hand to help make the right decision based on a landlord's circumstances.

"Most of our landlords are on our guaranteed rent scheme, where we offer them a guaranteed amount paid in a the same time each month — it means there is no uncertainty," said branch manager Leanne Keane.

"Northwood started offering the rent guarantee 20 years ago, but I don't think there's anybody else in the Bolton area who offers this."

Leanne has been responsible for the daily running of the branch since she started in April last year, after managing the Liverpool branch where she was for nine years.

Bury-based Leanne gained a BTEC level four professional diploma in residential letting and management in 2010, and it is her job the office runs smoothly and her team gives the best customer service to all clients.

Since the office moved to its current location it is also a Northwood training centre for all of the Northern branches of the firm, which has 85 offices nationwide and runs a Southern training centre.

The Bolton branch is also home to a dedicated sales manager, Adam Lipson, who has 13 years' experience of the property industry, and has a wealth of knowledge about the buying, selling and letting sectors.

Property managers at the Bolton office — which branched out into estate agency from lettings last year — are Rebecca Hood and  Angela Merrick. Rebecca is responsible for property management from start to finish, along with property maintenance and all paperwork. Her colleague Angela's duties include viewings, inspections, inventories, check-ins and check-outs. She guides tenants through every stage of finding their perfect property to rent to ensuring they are happy in their chosen home.

Said Leanne: "It's a really nice office in a great location — it's very handy for our local clients and we're central to all the Northern offices so our colleagues come here to train from Scotland down to Derby and Birmingham, which is a great opportunity for us to meet staff from other branches."