I NEEDED help with a problem and all the online information directed me to my local Trading Standards office.

However, Bury Trading Standards seems to be inaccessible to residents of Bury and ringing the Town Hall switchboard informs the caller that there is no one in the office to speak to.

No one who has had any contact with Bury Council will be surprised to hear that even a letter to the elusive staff of Trading Standards brought forth no response.

I was surprised, therefore, to read an article in the Bury Times that a Trading Standards Department does, in fact, exist and is headed by someone called Angela Lomax.

Name and address supplied