Pensioner demands apology from Bury Council after pothole injury

Marion O’Neill

Marion O’Neill

First published in News Bury Times: Photograph of the Author by , Reporter

A pensioner is pursing council chiefs for an apology 10 months after she was injured by stepping in a pothole.

Marion O’Neill, aged 78, claimed she was “thrown” into the middle of the road after getting her foot stuck in the hole and falling to the ground.

The incident happened when she went shopping with her daughter in Bury on March 13 last year.

They were returning to their car parked in Moor Street, near Peel Way, when Mrs O’Neill took the tumble.

She did not suffer any broken bones, but hurt her back and had several cuts and grazes on her arms and legs.

Mrs O’Neill has since fought to receive an apology from the council and has involved solicitors. She is calling for the council to accept liability for her injuries.

The potholes were repaired in May.

The former carer, who lives in The Woodlands, Bury, said: “I drive my own car and I do everything myself, and I have never fallen in my life before.

“I hurt my back, I hurt my leg, there was nothing broken, but the point is that it could have been much worse.”

Mrs O’Neill says she is not concerned about comp-ensation, but just wants to receive an apology.

She said: “My heel got caught in a pothole, and it threw me into the middle of the road.

“It was dark and I had just been shopping with my daughter. We were walking back to the car, she walked on to the kerb in front of me and as I stepped off the kerb, my shoe got caught.

“I just don’t understand why the council won’t accept liability for it.

“I am not bothered about compensation, I just want them to turn round and say we are really sorry about it, and we accept liability.”

Bury Council said the pothole had been repaired, and refused to comment further.

Comments (2)

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7:29am Wed 29 Jan 14

shakencity says...

Umm, the old "i'm not bothered about compensation" line, but has got solicitors involved for the sake of an apology....really, why?

Very contradictory post me thinks....."i just want them to turn around and say we are really sorry about it, and WE ACCEPT LIABILITY"......ah, now i know where the solicitor comes in.
Umm, the old "i'm not bothered about compensation" line, but has got solicitors involved for the sake of an apology....really, why? Very contradictory post me thinks....."i just want them to turn around and say we are really sorry about it, and WE ACCEPT LIABILITY"......ah, now i know where the solicitor comes in. shakencity
  • Score: 1

10:25am Wed 29 Jan 14

buckfeed17 says...

Very confusing article. Firstly it states she's after an apology and then asking them to accept liability (Not sure if this is her or BT getting things mixed up).
The councils Public Liability Insurance policy will state the council should NOT accept liability to any injured party. However, a nicely worded letter and maybe a goodwill gesture can suffice and make these things go away. Ending the letter "This is not an acceptance of liability".
Very confusing article. Firstly it states she's after an apology and then asking them to accept liability (Not sure if this is her or BT getting things mixed up). The councils Public Liability Insurance policy will state the council should NOT accept liability to any injured party. However, a nicely worded letter and maybe a goodwill gesture can suffice and make these things go away. Ending the letter "This is not an acceptance of liability". buckfeed17
  • Score: -2

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