A CARE home for young people says it has addressed areas of concern after a report identified areas that required improvement.

The report into the Altum Spring home in Radcliffe published by the Care Quality Commission (CQC) last week found six breaches of regulations that potentially put young people at risk.

Inspectors said the home required improvement in its safety, effectiveness, and leadership, but was rated as ‘good’ in terms of being caring and responsive, after visits on May 5, 6 and 28.

Christian Miles, managing director of Altum Residential care Ltd, said: “This was our first inspection and we welcome identification of areas of improvement from our partners at the CQC. This is an important part of our continuous improvement process. The summary report was, overall, positive.

“Three areas of improvement were noted around how we could improve the safety of the service, the effectiveness of the service and the leadership of the service.

“None of these had any negative impact on the service users. They were mainly procedural, which we have now addressed through policy and training.

“We have submitted an action plan to the CQC which they have accepted, all actions have now been completed and we eagerly await our next inspection.”

The report said that one young person using the service described it as “10 out of 10” in comparison to other services they had been placed in recently.

However, the report identified that staff were unable to clearly explain physical intervention techniques and that risk assessments did not always reflect residents’ changing risks.

Inspectors said that more training was required “to ensure that staff providing care and support had the qualifications, competence, skills and experience to safely support residents and protect their rights.”

The report added: “The atmosphere at the home was calm and relaxed. We saw there were frequent and friendly interactions between people who used the service and the staff supporting them.

“A young person told us that they though the staff were ‘laid back and you could have a laugh with them’ and confirmed ‘they know what they are doing. They are all kind.’

“We saw that opportunities were provided to support young people to receive education and look at options for further training and employment.”

The home was also praised for its cleanliness, staffing numbers, and for providing access to psychological support.