A CARE home hoping to become a centre of excellence for dementia care has been praised by healthcare inspectors.

Rose Court Nursing and Residential Home, in Water Street, was rated as ‘good’ in every aspect of a report published by the Care Quality Commission (CQC) following an unannounced inspection in June.

Residents at the home, which has recently undergone extensive refurbishment, reported that they felt safe and were respected by “wonderful” staff members.

One relative told inspectors: “It's a marvellous place, staff are wonderful, so kind and sweet, super with her, I don't worry about mum at all. They just tell me what's going on, she is perfectly safe here, staff always do the right thing. The stimulation is marvellous and they treat everyone as individuals.”

A resident said: “Yes I feel very safe here, better than where I was before. Staff are like good friends. They make sure I am safe and keep an eye on me and take me the shop for my cigarettes.”

The home was praised for its wide range of activities for service users, include many that were suitable for those living with the advanced stages of dementia, and for its cleanliness – with inspectors reporting that no unpleasant odours were detected and all areas were clutter-free.

Residents also thanked staff for giving them choices over everyday aspects of their lives – including when to get up, go to bed, what to wear, what to eat, and how and where to spend their time.

Karen Davies, Rose Court Home Manager, said: “The staff team are truly dedicated to supporting the residents and providing the kindest care.

“We are delighted the CQC has recognised our hard work and commitment to the residents, relatives and staff. I’m so proud of everyone who delivers the wonderful care that made this report possible.”

The home provides accommodation for up to 87 people who have nursing and personal support needs, many of whom have been diagnosed with dementia.

During the inspection, CQC representatives spent time on all three of the home’s care units, speaking with 12 residents and 12 visiting relatives, as well as staff.