Radcliffe home improvement company Housemartin Windows has become one of 18 to be awarded 100 per cent for customer satisfaction in a national survey of thousands of households.

The result comes from the independent PVC-U installers’ organisation Network VEKA. It collated every single customer questionnaire from more than 120 member companies across Britain and Ireland — nearly 16,000 each year.

Claydon Drive-based Housemartin’s achievement was marked at Network VEKA’s annual general meeting when the company was awarded membership of its “100 per cent Club”.

The survey measures customers’ opinions on five parameters ranging from the installer fulfilling all that was promised to clearing up properly afterwards.